The Town of Collierville’s Mayor’s Action Center (MAC) is your go to resource for solving problems.
When you click the button, you’ll be taken to another page where you can choose a category that fits your problem or request. From animal control to streets and sidewalks, there are several categories to choose from to make sure your comment gets routed to the correct department.
After choosing your category and clicking “next”, you’ll go to the page where you provide your contact information. This page is where you will be able to choose between entering your contact information or remaining anonymous. If you decide to remain anonymous, you will still create a user name and password for the system so that you can check the status of your comment or request at any time. Most requests are answered within 24 to 48 hours.
Click “next” again and you arrive at the page where you enter your actual request and/or problem. There is a list of category options here as well, but also a blank field where you can list the specific details of your request. After you’ve submitted your request, you’ll receive a case number as a reference for checking status later.
The Mayor’s Action Center is an excellent tool for getting in touch with the right Town department who have the resources to provide answers to residents’ concerns, and it is available to residents 24/7.